Role of Artificial Intelligence in Redefining E-Commerce

Many are how the Artificial Intelligence (AI) influence the way people do things and perceive life in general; by the way in which people use appliances at home, to children playing with toys in the backyard. AI is also finding its way to the e-commerce and is changing how e-commerce is operated by the online investors. According to sources, it is predicted that by 2020, more than 85% of business shall be managed without marketers and representatives having to practically interact with clients. There are a few applications that are unique to the AI that make it an ideal tool for revamping the contemporary e-commerce platform.

Visual Search

Many clients are used to typing texts based on keywords to find items that they are looking for online. Well, that might be a thing of the past as far as AI’s Visual Search is concerned. With the Visual Search, the AI can analyze the pictures or photos submitted by clients to find an item that matches their search. This implies that there is going to be a replacement for texts with photos. Such a change is convenient for clients will be able to save time that they would otherwise waste while trying to browse for the many items till they find the one they are looking for.

Voice Search

Alongside using the pictures and images to find the right items, clients can use their voice to find the same online. By the use of speech, the AI is programmed to use that to analyze and find the item that is described by the voice. The voice search relies on Artificial Intelligence to find the right item without any form of inconvenience. It appears that the Voice Search is an improvement over the Visual Search, but they are both highly reliable and accurate for the clients.

Online Personal Shoppers

Today, it is possible to learn the shoppers shopping habit, courtesy of AI. What is more, this technology can be used by AI to present and avail the items related to the shopper’s shopping habit so that they do not have to spend a lot of time looking for them online. It is accurate and hence matches the current level of technology and consumers’ expectations.

The Artificial Intelligence has changed the e-commerce for the best. Soon, firms will easily interact with their clients without having to reach out to them personally. AI will take care of all the things that the clients happen to manifest interest in.

Read: http://www.telegraph.co.uk/technology/news/11939915/Worlds-most-funded-AI-company-Sentient-Technologies-launches-online-shopping-product.html

 

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